Jobson Optical Group

FTC Related Issues

PRESCRIPTION COPY SPEED BUMPS 

By Mark Mattison-Shupnick, ABOM

I recently had two instances where an office placed speed bumps in the way of the patient when they requested a copy of their prescription.

In the first instance, I received a call from a friend in the mid-west who asked, “Is there a charge for a copy of your prescription?” It turns out that his elderly mother was going to be charged for a copy of her prescription after not receiving one during or at the end a recent office visit for an exam.

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| Tuesday, December 18, 2012 8:46:00 AM | 10 Comment(s)